If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. With pure fiber optic connection, your business will not suffer from constant interruptions and your employees will have enough bandwidth to perform every day, online related tasks. Shop Beauty Depot only pays for return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) and at our discretion. For the Converge iBiz small to medium business internet plans, you can select from speeds of 10 Mbps, 20 Mbps, 30 Mbps, 40 Mbps, and 50 Mbps. For customers outside of the Continental United States Shipping Zone, returns are then and only then extended to a 45-day period.
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You may return most new, unopened, unused items within 30 days of delivery for a full refund. View our Shipping Policy for more details. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Orders shipped outside of the USA are subject to additional Taxes & Duty Charges at Delivery. Some orders may take up to 2 business days to ship from our store. Boxes! We offer same day shipping on orders placed before 3:00pm EST Monday through Friday. We can ship to virtually any address in the world, including A.P.O. Shop Beauty Depot offers free shipping on all orders $65+ within the continental U.S.! For our customers outside of the continental U.S.A., we offer competitive rates with quick delivery times through our partnerships with UPS, USPS, and more.
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